Privacy Policy

Last updated: 29 August 2019

This Data Protection Privacy Statement (“Privacy Statement”) sets out the basis on which Jordans Group (“hereinafter “we”, “us”, or “our”) may collect, use, disclose, or otherwise process your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”). This Privacy Statement applies to personal data in our possession or under our control, including personal data in the possession of organizations that we have engaged to collect, use, disclose, or process personal data for our purposes.

When you visit our websites or request a service from any entity within Jordans Group, your use or continued use of our services constitutes your acceptance and agreement to be bound by this Privacy Statement.

For purposes of the Act, we act as a data intermediary when processing personal data on behalf of another organisation. At the same time, we also collect, use, and disclose personal data for reasonable and appropriate purposes.

This Privacy Statement forms part of the terms and conditions governing your specific relationship with any entity within Jordans Group. In the event of a conflict between this Privacy Statement and the terms of engagement, the terms of engagement shall prevail to the fullest extent permissible by law.

This Privacy Statement applies to companies within Jordans Group unless specified otherwise by special arrangement with a client.

PERSONAL DATA

Definitions

  1. Customer: An individual who: a. Has contacted us through any means to inquire about our services. b. May or has entered into a contract with us for goods or services.
  2. Personal Data: Data, whether true or not, about a customer who can be identified: a. From that data. b. From that data and other information to which we have access or are likely to have access.
  3. Jordans Group Companies include:
    • K.C. Chan & Co PAC
    • Accountancy Hub
    • Jordans Management Pte. Ltd.
    • Jordans Business Pte. Ltd.
    • XBRL Services Pte. Ltd.
    • Jordans Corporate Pte. Ltd.
    • AG Corporate Pte. Ltd.
    • Waterwell1 Pte. Ltd.
    • Jordans Info Pte. Ltd.
    • Jordans Insolvency Unit Pte. Ltd.
Examples of Personal Data We May Collect
  • Name, NRIC number, contact details (address, email, telephone).
  • Nationality, gender, date of birth, marital status, photographs, audio-visual information.
  • Employment and financial information (credit card, debit card, or bank account details).
  • Investment-related data (e.g., rented properties).

COLLECTION, USE, AND DISCLOSURE OF PERSONAL DATA

General Conditions
  1. We do not collect personal data unless: a. It is voluntarily provided by you or a third party authorized by you, with your consent. b. Collection and use without consent is permitted or required by law.

  2. Before collecting additional personal data or using it for new purposes, we will seek your written consent unless otherwise permitted by law.

Purposes of Collection and Use

We may collect and use your personal data for purposes such as:

  • Fulfilling obligations related to requested services.

  • Verifying your identity.

  • Handling queries, complaints, or feedback.

  • Managing our relationship with you.

  • Processing payments.

  • Complying with legal and regulatory requirements.

  • Transmitting data to third parties for the above purposes.

Disclosure of Personal Data

We may disclose your personal data:

  • To fulfill contractual obligations.

  • To third-party service providers, agents, or organizations performing functions on our behalf.

WITHDRAWING CONSENT

  1. Consent provided for the collection, use, or disclosure of personal data remains valid until withdrawn in writing.
  2. Withdrawal requests can be submitted in writing or via email to our Data Protection Officer. Processing may take up to 10 business days, during which we will inform you of any legal or service-related consequences.
  3. Withdrawal of consent does not affect our right to collect, use, or disclose personal data without consent where permitted by law.

PROTECTION OF PERSONAL DATA

  1. We employ administrative, physical, and technical safeguards (e.g., antivirus protection, encryption, and privacy filters) to protect personal data from unauthorized access, disclosure, or modification.

  2. Despite our efforts, no data transmission over the Internet or electronic storage method is entirely secure. We continuously review and enhance our security measures.

ACCURACY OF PERSONAL DATA

  1. We rely on personal data provided by you or your authorized representative. Please notify us of any changes to ensure accuracy.

  2. Written requests for access to stored personal data will be processed within 30 days, subject to legal requirements. Administrative fees may apply.

RETENTION OF PERSONAL DATA

  1. Personal data will be retained as long as necessary for legal, business, or collection purposes. Once the purpose is fulfilled, we will securely dispose of the data.

WEBSITE COOKIES

  1. Our website uses cookies for a personalized experience. Disabling cookies may limit access to certain features.

TRANSFERS OF PERSONAL DATA OUTSIDE SINGAPORE

  1. Personal data may be stored in cloud-based solutions accessible by third-party service providers overseas. We ensure these providers comply with PDPA-equivalent standards.

DATA INTERMEDIARY RESPONSIBILITIES

If we process personal data on your behalf:

  1. We will adhere to PDPA requirements and your written instructions.

  2. Data will be accessed only by employees or affiliates as necessary.

  3. We will notify you of any security incidents and take reasonable steps to mitigate such incidents.

Your responsibilities include:

  1. Providing lawful instructions and obtaining necessary authorizations for processing personal data.

  2. Informing us of changes or errors in personal data.

  3. Notifying us promptly of data access or correction requests from individuals.

Data Protection Officer

Jordans Group

105 Cecil Street #15-00 The Octagon

Singapore 069534

Tel: 6324 7718/20

Email: dpo@jordans.com.sg

If your personal data was provided to us by a third party, kindly contact that organisation to make such request or query on your behalf.

EFFECT OF PRIVACY STATEMENT AND CHANGES TO PRIVACY STATEMENT

  1. This Privacy Statement applies in conjunction with any other notice, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
  2. We may revise this Privacy Statement from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Privacy Statement was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.